Legal

Shipping Policy

Last updated: July 22, 2026

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Please note: as a new store, occasional delays are possible while we settle into a consistent shipping rhythm. We'll always do our best to get your order to you as quickly as possible, and we'll email you if anything is running behind schedule.

Processing Time

Orders are typically processed within 2–5 business days before shipping. During busy periods or while we're getting up and running, processing may occasionally take longer — we appreciate your patience.

Shipping Time

Once shipped, most domestic orders arrive within 5–10 business days. Total time from order to delivery (processing + shipping) is generally 7–15 business days. You'll receive a shipping confirmation email with tracking information as soon as your order ships.

Shipping Rates

Free standard shipping on all orders over $120. Orders under $120 ship for a flat rate of $8.

Order Tracking

You'll receive a tracking link by email once your order ships. If you haven't received tracking within 5 business days of ordering, please reach out — we're happy to check on it.

Delays

Occasionally, factors outside our control (carrier delays, weather, high order volume) can affect delivery times. We monitor orders closely and will proactively reach out if we expect a significant delay.

Lost or Damaged Packages

If your order arrives damaged or doesn't arrive at all, contact us at support@talisaandco.com within 14 days of the expected delivery date and we'll make it right.

Questions

Reach out anytime at support@talisaandco.com.